Get an Instant response from Chegg Customer Service. It is an educative online tutoring platform. It has its headquarters in California. Initially, Chegg was an online book rental space where in the users can rent books both digitally and physically by paying a nominal rent. Off late, it has ventured into tutoring, homework help, internships, scholarships, course reviewing etc. for high school and college students. Chegg aims to make the learning process an easier one for every student who approaches it.
It also gives an opportunity for graduates to become an online tutor and guide students with their favourite subjects irrespective of the place there are from. Chegg has various services for which subscriptions are also available. Students can avail assistance for their homework, preparation for the test, math etc.
Contact Chegg Customer Service
Considering the kind of traffic the website handles it is quite obvious that some of the users face few problems. Hence Chegg has come up with a customer support team which is working 24*7 to provide a hassle-free experience to the users. There are two ways in which a customer can reach out to our customer service providers.
Chegg Help Centre
Chegg Help Centre will provide customer service 24/7. Those are the questions which the customer support team gets very frequently. Most of the user’s queries if not all get resolved in that page itself. Thus Chegg makes it easy for its customers to communicate with the customer service executives and get their problems solved in no time. This is a very convenient method to get issues sorted.
Chegg Customer Service Number
If the help centre section does not have a solution to the problems of the user then Chegg provides a toll-free customer care number through which the user can reach out to customer service executive and get the issue resolved without much fuss. The customer service number has a particular time of operation and the user can avail the service during that time slot only.
Some of the issues occur regarding Chegg :
1. Error with subscription
2. Refund policy of textbooks
3. Payment and refund issues for subscription
4. Cancellation of order
5. Issues with accessing e-textbooks.
6. Issues regarding the closure of accounts.
7. Issues with the cancellation of subscription.
Chegg has a provision of free trials of their services for a week. All the questions regarding this are clearly and elaborately answered in the Help Centre section of the website. The customer support team of Chegg works untiringly to provide and enhance the experience of the customers.